Terms and conditions of use

The following conditions apply to all purchases made by the site www.gioielleriatanini.it by its customers and it is required reading and examination prior to purchase. We suggest you read the conditions for each purchase, because - in the time - could be subject to change.

The descriptions and images

All descriptions and images are as accurate as possible. The data provided are - in general - those indicated by Producer. However, some data may differ from the actual object.
Pictures, very often, are enlarged from the original to allow a better assessment of the proposed articles. In case of any doubts we invite you to contact us by e-mail or by phone at +39 06 9968253

Orders and their acceptance

Orders shall be construed as accepted only after receiving confirmation that will be sent to the customer by e-mail. The shipping address will be provided by the customer.
In case of delivery to an address other than the one specified by the customer for billing, Jewellery Tanini reserves the right to request the sending by fax or e-mail a photocopy of documents which establish the identity of the Customer .
Note: we will not accept orders involving the shipment to PO boxes or addresses that do not indicate a reference to a natural person. To collect the package require the signature of an adult.

Right of Withdrawal

To obtain the withdrawal, the customer must notify within 14 days of receipt of the parcel of its intention to withdraw from the purchase.
Such notice may be sent by e-mail to info@gioielleriatanini.it that will respond to the customer by the same means, informing him of their acceptance or not of return.
The Jewellery Tanini must authorize the sending of the package containing the goods to be returned before shipping
In case of loss or theft of the parcel, the Jewellery Tanini not return the money to the buyer.
Shipping charges incurred by the customer to return the goods, will be refunded only if the return depends on error found borne Jewellery Tanini.
Shipping costs related to the return will not be refunded in any other case.
The Jewellery Tanini will re-credit the amounts paid by the customer through the same means used for the payment of the original order within 10 working days from receipt of the return. In the event that the returned goods have signs that it has been damaged, worn, used or otherwise modified in respect of the original appearance, the Jewellery Tanini reserves the right to refuse the return.
The packaging and any documents allegarti object purchased, are an integral part of the return itself.
The right of withdrawal is explicitly excluded for items specially created or customized to customer's request, unless specific arrangements agreed before construction / customization

Prices, VAT, intra-Community sales, sales outside the EU, billing

The prices are expressed in euro, including VAT and updated carefully. However, in the event that after order might emerge obvious errors in prices, the Jewellery Tanini reserves the right to promptly notify the customer that will assess whether to complete the transaction.
Otherwise the customer can be considered not longer bound to purchase. In this case and if it were already completed the payment, the Jewellery Tanini will return in full the amounts paid.

Intra-Community sales (intra UE)

The sale of our items is subject to tax VAT in force in Italy.
For each purchase, the Jewellery Tanini will issue the invoice details.
The invoice can be downloaded directly from your customer account.

Sales outside the UE (out UE)

The sale of our items are not subject to tax VAT in force in Italy on the basis of Article. 8 comm 1st letter A Presidential Decree 633/1972.
At the time of shipment will be issued an invoice containing all the entries of the law. This bill will also provide transport document.
The Offices of the Customs of the country that receives the package, may request a tax to clear the pack.
We are not responsible for the tax that your country can ask.

More information

You can contact us by phone on +39 06 996 82 53, or +39 379 2022539 also via WhatsApp, or by email to: info@gioielleriatanini.it

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